Passenger assistance Driver

OCS Group Ltd
London Gatwick Airport
£8.27 per hour
10 Aug 2017
16 Aug 2017
The main aim of the role will be working as a member of the PRM Team, you will be responsible for the transfer of passengers with reduced mobility (PRM) or those needing assistance from the aircraft to the terminal building or from the terminal building to the aircraft. You will: Completing the Daily OCS Equipment Check Sheet, to maintain the operational reliability of the equipment, reporting where necessary, any equipment defects inline with the OCS Equipment Inspection procedure Deliver or collect the special assistance passengers at the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques. Being professional, polite and courteous at all times. Carry out CCA duties as directed by Movement Control. Escorting arriving and departing special assistance passengers (along with accompanying family as necessary) through the airport either on foot, by wheelchair or electric buggy as depicted by their ticket categorisation. Providing assistance with baggage. Ensure that Movement Control is updated on progress by use of IT handsets and radios To succeed in this role, you will need: You must be able to understand English language to adhere to company notices, staff briefings and individual instructions provided to you, which will affect your working duties. Full UK Driving license essential. Previous Airline &/or Airport experience is desired although not essential as full training will be provided. Previous customer service experience is desired although not essential as training will be provided. Self-motivated and reliable with a conscientious approach to the Safety and Security aspects of your role. Flexible approach to work and able to work efficiently and thoroughly with minimal supervision. Must be able to lift passengers in accordance with manual handling guidelines Benefit package which includes - Discounts at major high-street retailers including Tesco, Currys, New Look. Subsidised staff canteen, discounted eyewear where applicable The OCS Group is one of the UK's leading providers of facilities management and property support services This job was originally posted as

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