Senior Front of House Worker - Guildford

Expiring today

YMCA Downslink Group
Guildford, Surrey
£18,556 per annum
01 Aug 2017
17 Aug 2017
Contract Type
Full Time


Front of House Worker (2 vacancies)
Guildford Foyer
37.5 hours per week
Permanent Contract
£18,556 per annum

We are recruiting Front of House workers, for our new supported housing project for young vulnerable people, Guildford Foyer. The role is to start in September/October, when the project is due to open. 

You will be responsible for ensuring that all residents and visitors to the Guildford Foyer receive a friendly and professional welcome. You will support with the effective running of the Foyer; dealing with face to face and telephone inquiries, dealing with resident enquires, processing rent payments and supporting the wider staff team to help young residents manage their behaviour and maintain their tenancies. 

Front of House staff will be responsible for the safety and security of the building and the residents, especially outside of normal business hours. Foyer Front of House staff will also on occasion be based at the Y Centre on Bridge Street in Guildford.

You must have experience working with young people, particularly those considered vulnerable or with multiple and complex needs. You will need excellent time management skills and the ability to multi-task.

YMCA DownsLink Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS) 

Closing date for applications: Thursday 17th August 2017 at 9am

Interviews date: To be confirmed

Please note that we do not accept CVs.
To apply, please download an Application Pack and an Application Form from YMCA DownsLink Group,, or email or contact the Human Resources Department at 47 Church Road, Hove, BN3 2BE, tel. 01273 222595.